Terms of Service

01 — The Service.

EUDR Clear provides automated rendering and version-pinned archival of third-party datasets against coordinates supplied by Customer. Outputs are signal descriptions, not determinations of regulatory compliance. The Service comprises decision-support screening, monitoring, and evidence-pack tooling for EU Deforestation Regulation (Regulation (EU) 2023/1115 as amended by Regulation (EU) 2025/2650, the "EUDR") preparation workflows. Each screening records the dataset versions and engine version used ("pinned"), stores the raw provider responses, and attaches a SHA-256 custody hash for reproducibility. "EUDR Clear" is a trade name: it describes a product, not an outcome, and nothing in the name, in marketing copy, or in any output is a promise of any regulatory status, result, or treatment by any authority.

02 — No legal advice; no certification; obligations remain with the operator.

The Service provides indicative screening and complementary information for due-diligence preparation [verify "complementary information" article citation with counsel]. It does not constitute a compliance determination, a certification, an attestation, or legal advice of any kind. Customer is solely responsible for assembling its due diligence statement, its risk assessment and risk conclusions, and every submission decision (EUDR Arts. 4(3), 10). Customer agrees not to rely on screening outputs as the sole basis for any such decision. Nothing in these Terms or the Service transfers, reduces, or assumes any obligation of the operator under the EUDR or other applicable law.

03 — Eligibility and accounts.

Accounts are for business use. Customer warrants that registration information is accurate and that it acts in a commercial capacity. Access is via email sign-in links: you enter your email address, we send a one-time link that expires after 15 minutes and carries an HMAC signature (delivered by our email provider, Resend), and opening it sets a 30-day functional session cookie. No password is ever requested or stored. Customer is responsible for activity under its account and for notifying us of unauthorised access at [support email].

04 — Plans, billing, and payment.

Paid plans are billed via Stripe-hosted payment pages. We do not receive or store card numbers. Entitlements (plots, packs, retention) follow the plan purchased. Fees are in EUR plus applicable taxes. Subscriptions renew for the selected interval and can be cancelled to the end of the current period. Overage items (for example, additional evidence packs) are charged as stated at purchase.

Prices are exclusive of VAT. Where the customer is a business established in the EU, UK, Switzerland or Norway, VAT on our services is self-accounted by the customer under the reverse-charge mechanism; invoices state the customer's VAT identification number where applicable.

05 — Acceptable use.

Customer may submit only data it is lawfully entitled to process, including rights to the geolocation data it uploads. Customer may not reverse engineer the Service, scrape or resell bulk outputs, remove attribution or disclaimer notices from outputs, or present outputs in a manner inconsistent with Section 12 (Indemnity).

06 — Your data and inputs.

Customer retains all ownership of the coordinates, supplier references, and documents it submits ("Inputs"). Customer grants us a limited, non-exclusive licence to process Inputs solely to operate the Service and to meet the retention obligations described in Section 07. We do not sell Customer data.

07 — Screening outputs; upstream data changes; evidence retention.

Outputs are indicative and labelled with the dataset vintages used. We give no warranty of the completeness or accuracy of third-party datasets. Upstream providers revise, correct, or retract datasets without notice to us; versions are pinned as of each order and disclosed with each result, but we give no warranty of upstream continuity (availability, licence terms, or format of any dataset beyond the copies pinned for Customer's orders). Screening inputs, pinned versions, raw responses, and custody hashes are retained for up to 5 years ("Evidence Retention") to support the operator's own record-keeping under EUDR Art. 12 and our defence of legal claims; Evidence Retention is a service feature and does not shift any record-keeping obligation from Customer to us. Retention beyond the standard window follows the plan purchased.

08 — Monitoring.

Monitoring cadence follows satellite data availability. Alerts are best-effort notifications of new signals in the screened datasets; they are not real-time or continuous observation.

09 — Intellectual property.

We retain the Service, site, marks, and engine. Customer retains its Inputs. Outputs are delivered to Customer for its internal due-diligence preparation and pack exports; open-dataset attribution obligations attach to redistributed outputs (see the Data Attribution page).

10 — Disclaimers.

The Service is provided "as is". Datasets may change or contain errors; screening thresholds and verdict vocabulary are documented in the public methodology; the EUDR and its amendments may change. Where site content and the regulation diverge, the regulation prevails.

11 — Limitation of liability.

To the maximum extent permitted by law: (a) our aggregate liability arising out of or relating to the Service is capped at the fees Customer paid us in the 12 months preceding the claim; and (b) neither party is liable for indirect or consequential loss, lost profits, or regulatory fines imposed on the other party. No blanket exclusion: nothing in these Terms excludes or limits liability for intent, gross negligence, death or personal injury, fraudulent concealment of a defect, or any liability that cannot lawfully be excluded — including where these Terms are reviewed as pre-formulated standard business terms under §§ 305–310 BGB (German AGB law) or equivalent mandatory law at Customer's seat.

12 — Indemnity.

Customer will defend and hold us harmless from claims arising from (a) Customer's unlawful Inputs or breach of these Terms; and (b) Customer presenting or repackaging screening outputs as an approval, attestation, audit result, or certification of any kind, or as third-party verification, including in communications with customers, auditors, lenders, or authorities.

13 — Termination and data.

Either party may terminate for material breach with 30 days' notice to cure. On termination Customer may export its data for 30 days; afterwards Inputs are deleted except screening evidence retained per Section 07 and records we must keep for legal defence or tax purposes. Sections 02, 07, 09–12 survive termination.

14 — Governing law; disputes; changes.

These Terms are governed by the laws of the State of Wyoming, USA, excluding its conflict-of-laws rules [review: arbitration seat/institution TBD; confirm Wyoming law + arbitration is the intended posture vs. courts]. Disputes shall be finally resolved by binding arbitration [institution and seat TBD]; judgment on the award may be entered in any court of competent jurisdiction. Consumer carve-out: the Service is offered to businesses only; if a natural person concludes a contract with us in a consumer capacity, the mandatory consumer-protection rules of their EU/EEA/UK country of residence remain unaffected, including the right to bring proceedings in that country. We may change these Terms with 30 days' notice; material changes are announced by email, and continued use after the notice period constitutes acceptance.

Contact.

EUDR Clear LLC · 30 N Gould St, Sheridan, WY 82801, USA (placeholder) · [contact email]